Program completion
How many people who start a program finish it. A low completion rate tells us the program is wrong, not that the participants are.
Our impact
Our Impact
Making a difference every day.
We are early. Rather than dress up numbers we cannot yet stand behind, this page shows what we measure, how we define success, and what we will publish the moment it is verified.
Where we are
We would rather show our method than a number we cannot source
Eight programs are running today at 1511 S. High St. We are a young organization, and our outcome data is still being collected under a defined method rather than assembled after the fact.
Plenty of organizations our size publish a big round figure with nothing behind it. We are not going to do that. Every number we eventually put on this page will have a definition, a time period and a source we can hand to a funder on request.
In the meantime, what we can show you is the work itself — who we serve, what we track and how we define success. If you want to see it in person, come to the office.
Arrange a site visit
Photo needed
A group session or workshop in progress — backs of heads are fine, no releases needed
By the numbers
Reporting period: to be published
These figures are being verified against our records. They will be published here with the period they cover, and updated on a set schedule rather than whenever they happen to look good.
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Individuals served
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Employment placements
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People housed
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Community partners
Funders and referral partners who need current figures before then can request them directly — email us and we will tell you exactly what we have and what we do not.
What we measure
The six things we track
Chosen because they are the things that actually predict whether someone stays out, stays working and stays housed — not because they are easy to count.
Employment placement
How many participants start a job, and what kind of job it is. A placement into work somebody can live on counts differently from any placement at all.
Job retention at 90 days
The one that matters most. Getting hired is not the outcome — still being there three months later is, because that is when a paycheck becomes a life.
Housing stability
Not just whether somebody got housed, but whether they are still housed six months on. Placement without stability is a statistic, not a result.
Recidivism
Whether the people we work with return to jail or prison. It is the hardest number to collect honestly and the most important one to a funder.
Return and referral
How many people come back for a second service, and how many arrive because someone who used us sent them. Trust shows up in the numbers before anything else does.
How we count
The definitions we hold ourselves to
Written down in advance, so we cannot move the goalposts once the results are in.
A person is counted once
Somebody who uses three of our programs is one individual served, not three. Counting services as people is the most common way small nonprofits inflate a number without technically lying.
The period is always stated
Every figure carries the date range it covers. A number without a period attached can mean anything, which is another way of saying it means nothing.
Outcomes beat outputs
Classes delivered and hours provided are outputs. Jobs held at ninety days and homes kept at six months are outcomes. We report both, and we do not confuse them.
People who leave still count
Participants who drop out stay in the denominator. A completion rate calculated only from the people who finished is not a completion rate.
What we see
What the work looks like from inside it
No figures attached to any of this. These are the patterns we run into week after week, and they shape how the programs are built.
Transportation ends more placements than attitude
The job is across town, the shift starts before the bus does, and by week three it is over. This is why bus passes and gas cards sit at the top of our needs list.
Paperwork blocks everything behind it
No ID means no job, no lease and no benefits. A twenty-dollar document is regularly the only thing standing between somebody and the rest of their plan.
Needs arrive in bundles
Almost nobody walks in with one problem. Housing, work and recovery show up together, which is why a program that only solves one of them tends not to hold.
The first ninety days decide it
Most of what goes wrong goes wrong early. That is why our support does not stop at the offer letter or the move-in date.
Lived experience opens the door faster
People tell the truth sooner to someone who has been where they are. It is the reason our support groups are peer-led.
Coming back is a good sign
Somebody who returns after something went wrong is somebody who believes the door is still open. We treat that as progress, not failure.
Stories
The part numbers leave out
Participant stories will appear here — in their own words, with their written permission, and never before.
Why this space is empty
Our participants are in reentry and recovery. Publishing someone's story without their explicit consent can cost them a job, a lease or a custody arrangement. Consent has to be written, specific and revocable, and it has to be given by someone who is not currently depending on us for housing or work.
When we have a story told that way, it goes here. Until then this section stays empty on purpose.
For funders and referral partners
What we can put in front of you today
If you are evaluating us for a grant, a contract or a referral relationship, you do not have to wait for this page to fill in.
We will walk you through our current participant counts and how they were derived, the programs running now and their capacity, our measurement plan and reporting schedule, and our governance and 501(c)(3) documentation.
We will also tell you plainly what we do not yet have. That conversation is faster and more useful than anything we could publish on a web page.
Request our current figuresCome see it
The most honest reporting we have is the office itself. Come to 1511 S. High St during a class or a support group, Monday to Friday between 10am and 6pm, and see who is in the room.
Call 614-502-0396 or email tiffany@ttc-solutions.org to arrange it.
Help us make these numbers worth publishing
Fund the work, hire a participant or send us a referral. All three move the same numbers.
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